Privacy Policy

Last updated: 18 September 2026

StudyChoice.com.au (“StudyChoice”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit or use StudyChoice.com.au, contact us, submit an enquiry, request information about courses or education providers, or otherwise interact with us.

This Privacy Policy is intended to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (“APPs”), to the extent those laws apply to us.

1. About StudyChoice

StudyChoice provides education and course information, student guidance, education-provider information, course enquiries and related education services.

Legal entity: Study Choice
Trading name: Studt Choice
Website: StudyChoice.com.au
Email: info@studychoice.com.au
Phone: 61370673376

2. What personal information we collect

Depending on how you interact with us, we may collect:

Contact information

• Full name
• Email address
• Telephone/mobile number
• Residential or postal address
• Country of residence
• Preferred method of communication

Education information

• Current or previous education
• Qualifications and academic results
• English language test results
• Course and study preferences
• Intended institution or education provider
• Course commencement preferences
• Career and study objectives

Information relevant to student enquiries

Where necessary to provide education or course guidance, we may collect information such as:

• Passport or identity details
• Visa status or visa-related information
• Date of birth
• Nationality or country of citizenship
• Employment information
• Financial information relevant to a course or application
• Supporting documents provided by you

We will generally only collect sensitive information where it is reasonably necessary for our functions or activities and where permitted or required by law.

Website and technical information

When you use our website, we may collect technical information such as:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of visits
• Referring website
• Website interaction information

This information may be collected through cookies, analytics tools, pixels and similar technologies.

3. How we collect personal information

We may collect personal information:

• Directly from you when you complete a form on our website;
• When you submit an enquiry;
• When you request a course or university consultation;
• When you contact us by telephone, email, social media or other communication channels;
• When you provide documents or information to us;
• From education providers or other organisations where you have authorised them to provide information to us;
• Through our website, cookies and analytics technologies; and
• From publicly available sources where appropriate and lawful.

Where practical, we will collect personal information directly from you.

If you provide personal information about another person, you should ensure that you have their authority to provide that information to us.

4. Why we collect personal information

We may collect, hold, use and disclose personal information for purposes including:

• Responding to your enquiries;
• Providing information about courses, universities, colleges and education providers;
• Assessing your study preferences and potential course options;
• Providing education and course guidance;
• Assisting with applications or enquiries to education providers;
• Communicating with you about your enquiry;
• Arranging consultations or appointments;
• Providing requested services;
• Communicating information about relevant courses, scholarships, events or services;
• Improving our website, services and user experience;
• Conducting marketing and advertising activities;
• Managing our business and customer relationships;
• Preventing fraud, misuse or security incidents;
• Complying with legal and regulatory obligations; and
• Any other purpose explained to you at or before the time we collect your information, or otherwise permitted by law.

5. Marketing communications

If you provide your contact details, we may use them to send you information about:

• Courses and study opportunities;
• Universities and education providers;
• Scholarships;
• Education events;
• Application deadlines;
• Study-related services; and
• Other information that may be relevant to your enquiry.

Where required by law, we will obtain your consent before sending direct marketing communications.

You may unsubscribe from marketing communications at any time by using the unsubscribe facility included in the communication or by contacting us.

Unsubscribing from marketing communications will not necessarily stop service-related communications that are necessary to respond to an enquiry or provide a service.

6. Disclosure of personal information

We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy.

Depending on the services you request, recipients may include:

• Universities, colleges and other education providers;
• Education agents or authorised representatives;
• Service providers who assist us with our business operations;
• Website hosting and technology providers;
• Customer relationship management (CRM) providers;
• Email and communication providers;
• Marketing and advertising service providers;
• Analytics providers;
• Professional advisers;
• IT, security and support providers;
• Government agencies and regulatory authorities where required or authorised by law; and
• Other parties where you have authorised us to disclose your information.

We do not sell your personal information as a standalone database to third parties.

7. Overseas disclosure

Some of our service providers, technology providers, education providers or other recipients may be located outside Australia.

As a result, personal information may be disclosed to or stored in countries outside Australia, depending on the services and providers we use.

These countries may include countries in which our technology, communications, cloud-storage, education-provider or other service providers operate.

Where required by the Privacy Act, we will take reasonable steps to ensure that overseas disclosures are handled in accordance with applicable privacy obligations.

8. Cookies and analytics

StudyChoice.com.au may use cookies and similar technologies to operate and improve the website.

Cookies may be used to:

• Remember preferences;
• Understand how visitors use our website;
• Measure website performance;
• Improve website functionality;
• Analyse traffic;
• Support advertising and marketing activities; and
• Provide relevant content.

We may use third-party analytics and advertising services, such as Google Analytics, Google Ads, Meta or other providers.

These services may collect information about your interactions with our website in accordance with their own privacy policies.

You can adjust your browser settings to restrict or block cookies. However, doing so may affect some website functionality.

9. Third-party websites

Our website may contain links to third-party websites, including universities, colleges, education providers, government websites and other services.

Once you leave our website, the privacy practices of the third-party website will apply.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

10. How we store and protect personal information

We take reasonable steps to protect personal information against:

• Misuse;
• Interference;
• Loss;
• Unauthorised access;
• Unauthorised modification; and
• Unauthorised disclosure.

Depending on the nature of the information, security measures may include access controls, secure systems, passwords, authentication mechanisms, restricted staff access, secure cloud services and other reasonable technical and organisational safeguards.

No method of electronic transmission or storage can be guaranteed to be completely secure.

11. How long we keep personal information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain business records, resolve disputes, comply with legal obligations and protect our legitimate interests.

When personal information is no longer required, we will take reasonable steps to securely destroy or de-identify it, subject to any legal or regulatory requirements that require us to retain it.

12. Accessing your personal information

You may request access to personal information we hold about you.

You can make an access request by contacting us using the details provided below.

We will generally respond to your request within a reasonable period.

In some circumstances, we may be unable to provide access to particular information where an exception under applicable privacy laws applies. If this occurs, we will explain the reasons where permitted by law.

13. Correcting your personal information

We take reasonable steps to ensure that personal information we hold is accurate, complete and up to date.

If you believe information we hold about you is inaccurate, incomplete, misleading or out of date, you may ask us to correct it.

Please contact us with details of the information that you believe requires correction.

We will consider your request and take reasonable steps to correct information where appropriate.

14. Complaints

If you believe that we have mishandled your personal information or breached applicable privacy obligations, you may make a complaint to us.

Please provide:

• Your name and contact details;
• Details of your complaint;
• Relevant dates or circumstances; and
• Any supporting information that may assist us in investigating the matter.

We will investigate your complaint and aim to respond within a reasonable period.

Contact for privacy complaints

Privacy Officer
StudyChoice
Email: [INSERT PRIVACY EMAIL]
Phone: [INSERT PHONE NUMBER]
Address: [INSERT BUSINESS ADDRESS]

If you are not satisfied with our response, or your complaint is not resolved within a reasonable period, you may contact the Office of the Australian Information Commissioner (OAIC).

Information about making a privacy complaint is available through the OAIC website.

15. Anonymity and pseudonymity

Where practical and lawful, you may interact with us without identifying yourself or by using a pseudonym.

However, some services cannot reasonably be provided without identifying information. For example, we may need your name and contact details to respond to a course enquiry, provide personalised education guidance or assist with an application.

16. Children’s privacy

Our website may be accessed by students who are under 18 years of age.

Where we knowingly collect personal information from a person under 18, we will handle that information in accordance with applicable privacy laws and take reasonable steps appropriate to the circumstances.

Where appropriate, we may request information or consent from a parent, guardian or other authorised person.

17. Data breaches

If we become aware of a data breach involving personal information, we will assess and respond to the incident in accordance with applicable laws.

Where the Notifiable Data Breaches scheme applies and an eligible data breach occurs, we will comply with our notification obligations.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• Our business;
• Our website;
• Our information-handling practices;
• Technology and service providers;
• Applicable laws and regulations; or
• Our services.

The updated Privacy Policy will be published on this website with a revised “Last updated” date.

We recommend checking this page periodically.

19. Contact us

If you have questions about this Privacy Policy, wish to access or correct your personal information, or want to make a privacy complaint, please contact:

StudyChoice
Website: StudyChoice.com.au
Email: info@studychoice.com.au
Phone: 61370673376

Important notice

This Privacy Policy is intended as a general website privacy policy and should be reviewed against StudyChoice’s actual data collection, CRM, advertising, analytics, lead-generation, education-provider and document-handling arrangements before publication.

In particular, the final version should accurately identify any overseas recipients and countries where practicable, because this is specifically addressed by APP 1.4.